Client Relationship Management (CRM) features of Bluesoft CIS improve customer service and help to establish high-quality client relationships. Activity logging records interactions with clients as they occur. Any member of staff can view details of the Activity. Lack of accessible information will no longer frustrate customers or staff.
Because CIS is such a convenient desktop application, recording notes on activities is as easy as recording them on paper. But notes made in CIS are available to everybody in the organization. Customers no longer wait while desks are searched for an elusive note on last week's telephone call: the information waits for you!
CIS also incorporates modules to manage a client relationship in terms of types of different project: opportunity tracking, job handling and seminar organization exist already. Bluesoft can also create new modules to fit the needs of your business.
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