Bluesoft Privacy

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Bluesoft Privacy Policy

Your right to privacy is important to us

We are keen to strike a fair balance between your personal privacy and ensuring you obtain full value from the internet and services we may be able to market to you.

We comply with the Data Protection Act 1998. Further information on the Act is on the internet at www.dataprotection.gov.uk.

Any personal information provided or to be gathered by Bluesoft Ltd is controlled by Bluesoft Limited, Haseley Manor, Warwick, CV35 7LS.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and the card's expiry date. This allows us to process and fulfil your orders and to notify you of the status of your order.

We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.

Cookie technology is used to monitor the users' use of the website which is used to help us provide a better service. We may use personal information about the user to build up a profile of the users' interests and preferences.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Bluesoft services and special offers we think you'll find valuable. If you would rather not receive this information, you may opt out by emailing us at optout@bluesoft.co.uk

How do we protect customer information?

When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Will Bluesoft disclose the information it collects to outside parties?

Bluesoft does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to never@bluesoft.co.uk

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mails, removing repetitive information from customer lists, analysing data, providing marketing assistance, processing credit card payments and providing customer services. Such companies and individuals will have access to personal information needed to perform these functions, but may not use it for any other purposes and are required to process the data in accordance with the UK's Data Protection legislation.

Your consent

By using our Web site, you consent to the collection and use of this information by Bluesoft. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

We operate a discretionary refunds policy whenever an issue arises. We do operate a complaints procedure in the event of a problem please write to us at: Bluesoft Limited, Haseley Manor, Warwick CV35 7LS or email us at customerservices@bluesoft.co.uk

Your statutory rights are not affected.

Bluesoft Limited. Registration no. 2474364. registered in England and Wales.